Roll Back shockwave Player

[BarbE]

First thing you will need to do is Make sure you have Shockwave installer on your computer



If yes then continue to the following steps - if you don't have more than 1 installer on your computer - sorry you can't roll back


1) Uninstall the Shockwave Player from your Add/Remove or Add/uninstall programs on your computer


2) Go back to



and then I want you to Click on the See All or More Files so you can see the list with the Dates of the installs/downloads



Final step is the click on the

Shockwave_installer_slim that you need to re-install shockwave on your computer





PS -- don't worry about the (10) or other numbers out by the side of the Installer package - that just shows the number of times I have the installer package on my computer from updates - everyone may have different numbers by their installer packages because of the differences in updating, etc.

[BarbE]

The prove to you guys rolling back does work




here is what I get when I roll back my shockwave player

That is the only time I can see my message center with the new shockwave player I can't see it at all. But you do have to reboot your computer after you install shockwave that is a given

[Amity Wells]

To get them to display like that I have to open my mailbox rather than refreshing the game after using all my lives.

[Tina Archer]

I have windows 8 and can not do this

[BarbE]

yeah Tina not everyone can do this - but Ross ran around the office yesterday screaming Shockwave at everyone so they understand what is causing the issue and hopefully will have the fix for us real soon I put mine back to the 12.1.xxx.151 so that I know when it is fixed as well I have team mates that opt to just wait for the fix instead of just rolling back and updating when the fix comes out because of other games we play as well

[Edwina Basham Viar]

I have uninstalled the shockwave flash player and tried to install the up to date version, but it is telling me that it could be a virus. Do you happen to know where to find the correct one... Thank You

[Amity Wells]

I have uninstalled the shockwave flash player and tried to install the up to date version, but it is telling me that it could be a virus. Do you happen to know where to find the correct one... Thank You

links to all the websites with the correct versions of all 3 programs players need for playing this (and many other games) are in the trouble shooting http://forum.ooblada.com/showthread.php?t=809877

Remember though, at the moment the up to date version of shockwave is the one causing mailbox issues.

[Edwina Basham Viar]

Do you think it will be fixed soon because I hate to download anything that will harm my computer.. Thanks for your help...

[Amity Wells]

I hope it is, and shockwave isn't a virus. What your computer is picking up as a virus is probably an advertisement OR if you didn't untick boxes saying "yes, download this too" something associated with that. You should be able to choose to download it anyway, and after run your virus checker to be sure. However, before you even do that open your computer's control panel, select programs, then programs and features and search for shockwave if you have either of the following versions, then I wouldn't worry about downloading a new one at the moment

The version number of shockwave that is causing the issue is: 12.1.0.151
The previous version (which isn't causing issues) is: 12.1.0.150

[BarbE]

Good news is while playing and needing more lives today after the update - I was able to see lives sent to me