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  • Amity Wells
    replied
    and thank you Joan

    Leave a comment:


  • Joan Duffley
    replied
    Originally posted by Amity Wells View Post
    Thanks Joan, you will have to ask a team mate to help with this. Here are step by step instructions, however I can not promise that this will work either. However, if it does we have a work around for everyone who is stuck where you are

    Fuji Legendary is an invite level, so what I would like you two to try is for your team mate to uninstall the game (they won't lose progress), after that you need to send them an them an invitation to the game via the key request. Once they have accepted your invitation and you have the key, it should only take Carmen about 2 days to send the others.

    To Uninstall the game, your team mate will need to:

    1. Click on the arrow (where you log out) and go to Settings
    2. Select Apps
    3. Find Riddle Stones in their list of Apps they use
    4. Click on the little "x* next to edit
    5. Select Remove when the pop up.


    After your team mate has done this you need to

    1. Open the game
    2. Insert the Legendary Fuji card
    3. Invite your team mate that just uninstalled the game

    The invitation will show up in your team mates app center https://www.facebook.com/games/activity
    From there, they need to:

    1. Accept the invitation
    2. Send you the key from their Message Center.

    After that, you can accept their key from your Message Center, you may have to refresh the game to get it to register. When I was testing earlier it only took about 2 days for Carmen to send the other two keys.
    okay ... will let you know if it works Thank you

    Leave a comment:


  • Amity Wells
    replied
    Originally posted by Joan Duffley View Post
    Yes I am actually waiting for all three keys because the game is not recognizing any of the main quest keys my friends sent me for that level. Will be happy to try the experiment.

    Thanks Joan, you will have to ask a team mate to help with this. Here are step by step instructions, however I can not promise that this will work either. However, if it does we have a work around for everyone who is stuck where you are

    Fuji Legendary is an invite level, so what I would like you two to try is for your team mate to uninstall the game (they won't lose progress), after that you need to send them an them an invitation to the game via the key request. Once they have accepted your invitation and you have the key, it should only take Carmen about 2 days to send the others.

    To Uninstall the game, your team mate will need to:

    1. Click on the arrow (where you log out) and go to Settings
    2. Select Apps
    3. Find Riddle Stones in their list of Apps they use
    4. Click on the little "x* next to edit
    5. Select Remove when the pop up.


    After your team mate has done this you need to

    1. Open the game
    2. Insert the Legendary Fuji card
    3. Invite your team mate that just uninstalled the game

    The invitation will show up in your team mates app center https://www.facebook.com/games/activity
    From there, they need to:

    1. Accept the invitation
    2. Send you the key from their Message Center.

    After that, you can accept their key from your Message Center, you may have to refresh the game to get it to register. When I was testing earlier it only took about 2 days for Carmen to send the other two keys.

    Leave a comment:


  • Joan Duffley
    replied
    Originally posted by Amity Wells View Post
    Hi Joan and welcome to the forum. I'm sorry that you've been stuck for so long, I know it's frustrating.

    Are you just waiting on that one key?
    If not, are you willing to try an experiment to see if we can give people a workaround for this?
    Yes I am actually waiting for all three keys because the game is not recognizing any of the main quest keys my friends sent me for that level. Will be happy to try the experiment.

    Leave a comment:


  • Joan Duffley
    replied
    yes. I am actually waiting for all three keys because the game is not recognizing any of the main quest keys my friends sent me for that level.

    Leave a comment:


  • Joan Duffley
    replied
    Originally posted by BarbE View Post
    MusicWoman -- they do for a few days and this is something we have talked to the devs on -- but they did change it so that in a a few days that Carmen will send you the keys automatically --

    Please let us know if you don't get them

    I have not received any keys from Carmen for over a month now. Still waiting to play From Fuji with Love. About to quit playing along with the rest of my friends who have.

    Leave a comment:


  • Amity Wells
    replied
    Originally posted by Joan Duffley View Post
    Have been waiting for over a month for Carmen to send me a key. When my friends do send me keys they do not go to the Fuji card.
    Hi Joan and welcome to the forum. I'm sorry that you've been stuck for so long, I know it's frustrating.

    Are you just waiting on that one key?
    If not, are you willing to try an experiment to see if we can give people a workaround for this?

    Leave a comment:


  • Joan Duffley
    replied
    Originally posted by BarbE View Post
    Yeah some are saying after a few days Carmen sends the keys - other of my team mates have gone back and worked on other levels as well - I have gone back to Season 1 to work on stars myself
    Have been waiting for over a month for Carmen to send me a key. When my friends do send me keys they do not go to the Fuji card.

    Leave a comment:


  • Amity Wells
    replied
    They will be for the Fuji Legend level. I'm just hoping with all the information that I gave them they get this bug fixed really soon!

    Leave a comment:


  • Rosemarie Casas Clohisy
    replied
    Thanks again, Amity. here's another question: if the devs do send me keys, can they direct them to the Fuji legend level and not the main quest?

    Leave a comment:


  • Amity Wells
    replied
    and another thought on that Rosemarie is that if the key you have is from your team mate, what I've asked probably wouldn't work anyway because you've already got a key from them

    We have also given the top bug guy your case so he can take a look at what is going on for you

    Leave a comment:


  • Amity Wells
    replied
    I understand that Rosemarie. Let me reassure you that your team mate won't lose their progress in the game. With all players where they are gets saved on the Ooblada servers and when they reinstall the game they start off exactly where they left off.

    If you are still hesitant about this, thank you for at least taking the time to consider it BarbE and I can ask our team mates if they will try it

    Leave a comment:


  • Rosemarie Casas Clohisy
    replied
    Thanks so much for the help!

    Leave a comment:


  • Rosemarie Casas Clohisy
    replied
    I am uncomfortable with asking my friend to uninstall the game as I know they are way further in it than I and would hate for them to lose their place or for anything else to happen.

    I do have one key but that's it.

    Thanks for the help!

    Leave a comment:


  • Amity Wells
    replied
    Just a quick update on the testing that I am doing.

    I am using 2 test accounts, 3 days ago both accounts got to the point where they required keys for Legendary levels. One was waiting for Fuji, the other for Roma. The account waiting for Fuji keys has actually received them, the account waiting for Roma keys is still waiting for them. I'm not sure why one account got the keys and not the other, and am a little confused by it.


    The developers have been given this and a lot more information in a huge essay, along with quite a few suggestions for them to take into consideration.

    Leave a comment:

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