If this doesn't work for you please leave a message with your user id (located under the game), your Internet provider and location and complete version number and name of browser you are using - in case this is something of the game that the developers may help track down.
Most times if you only load to 80% there are issues with
1) 3rd party cookies not being allowed on your browser
Google Chrome
1. At the top right, click the 3 dots in the upper right of your browser, then Settings.
2. At the bottom, click Advanced.
3. Under "Privacy and security," click Content settings.
4. Click Cookies.
5. Turn off Block third-party cookies.
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Apple Safari
1. Go to Safari › Preferences.
2. Click Privacy.
3. For Cookies and website data, select Always allow.
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Microsoft Edge
1. At the top right, click the Menu button, then Settings.
2. Click View Advanced Settings.
3. Set Cookies to Don't block cookies.
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Mozilla Firefox
1. At the top right, click the Tools button, then Options.
2. Click Privacy & Security.
3. Under History, set the drop-down menu next to Firefox will to Remember History. or if you use custom settings make sure there is a check mark next to Accept cookies from websites and below that Accept third party cookies is set to Always
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2) Flash player is not set to accept cookies
Click the following link and make sure just the bottom 2 boxes are checked
Flash Player cookie settings
Remember to close your browser and restart it for changes to take place
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