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  • Problems Loading the game


    If this doesn't work for you please leave a message with your user id (located under the game), your Internet provider and location and complete version number and name of browser you are using - in case this is something of the game that the developers may help track down.



    Most times if you only load to 80% there are issues with

    1) 3rd party cookies not being allowed on your browser
    Google Chrome


    1. At the top right, click the 3 dots in the upper right of your browser, then Settings.

    2. At the bottom, click Advanced.

    3. Under "Privacy and security," click Content settings.

    4. Click Cookies.

    5. Turn off Block third-party cookies.


    _______________________________________

    Apple Safari


    1. Go to SafariPreferences.

    2. Click Privacy.

    3. For Cookies and website data, select Always allow.

    ___________________________________________
    Microsoft Edge


    1. At the top right, click the Menu button, then Settings.

    2. Click View Advanced Settings.

    3. Set Cookies to Don't block cookies.

    _________________________________________
    Mozilla Firefox


    1. At the top right, click the Tools button, then Options.

    2. Click Privacy & Security.

    3. Under History, set the drop-down menu next to Firefox will to Remember History. or if you use custom settings make sure there is a check mark next to Accept cookies from websites and below that Accept third party cookies is set to Always



    _____________________________________________

    2) Flash player is not set to accept cookies


    Click the following link and make sure just the bottom 2 boxes are checked

    Flash Player cookie settings


    Remember to close your browser and restart it for changes to take place
    Last edited by BarbE; 12th Apr, 2018, 03:49 AM.

  • #2
    For Chrome users you may also want to try this fix that has worked for Treasure Madness in some ways - https://forum.ooblada.com/forum/trea...ues-march-2018

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    • #3
      Try Uninstalling the game and reinstalling it

      Remove app from timeline

      click on the 3 dots to the right of the game





      Remove app from the app settings

      Click on the following - Facebook App Settings

      Locate the game Riddle Stones and click on View and Edit and then Remove App at the bottom of the game settings




      Use the following link to reinstall the game


      https://apps.facebook.com/riddlestone


      Then when you get the pop up make sure you click on Edit this and make sure your friends list is shared with the game






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